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The United Republic of Tanzania
President's Office - Public Service Management and Good Governance

Tanzania Public Service College(TPSC)

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This Course Start at: Sep 14, 2026 , End at Sep 18, 2026 at IRINGA for 5 Days

Course Details
Name Fundamentals of Effective Communication and Public Relations Skills
Target Groups Administrative & Office Support Staff, Office Assistants, Assistant Accounts Officers
Description
Fee 650000
Coordinator Livin Leon
Email: livin.masawe@tpsc.go.tz   Phone: +255717481899
Objectives
  1. Apply effective communication principles in the public service.
  2. Develop professional verbal, written, and digital communication skills.
  3. Apply public relations strategies to promote a positive institutional image.
  4. Strengthen stakeholder engagement and citizen-centred communication.
  5. Improve customer service and complaint handling skills.
  6. Promote ethical communication and professional conduct.