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The United Republic of Tanzania
President's Office - Public Service Management and Good Governance

Tanzania Public Service College(TPSC)

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This Course Start at: Dec 29, 2025 , End at Jan 2, 2026 at TANGA for 5 Days

Course Details
Name Executive and Administrative Assistant Skills Development
Target Groups Office Management Secretaries, Administrative Assistants, Personal Secretaries and Office Supervisors
Description Enhances the skills of executive and administrative assistants.
Fee 850000
Coordinator Sophia Machaku
Email: sofia.machaku@tpsc.go.tz   Phone: +255618805929
Objectives
  1. Understand fundamental concepts of management and supervision in professional settings.
  2. Demonstrate effective communication skills essential for leadership roles.
  3. Apply time management techniques and delegate tasks efficiently.
  4. Uphold high standards of professionalism and ethics in managerial positions.
  5. Implement change management strategies to guide teams through organizational transitions.
  6. Foster teamwork and promote collaboration within and across departments.
  7. Employ critical thinking for effective decision-making and problem-solving.
  8. Cultivate a customer service orientation in your team and organization.
Topics
  1. Introduction to management and supervision.
  2. Effective Communication skills.
  3. Time management and delegation.
  4. Professionalism and ethics.
  5. Change Management.
  6. Teamwork and collaboration.
  7. Decision making and problem solving
  8. Customer Service Orientation.