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The United Republic of Tanzania
President's Office - Public Service Management and Good Governance

Tanzania Public Service College(TPSC)

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This Course Start at: Sep 7, 2026 , End at Sep 11, 2026 at ARUSHA for 5 Days

Course Details
Name Fundamentals of Mindset Change Management for Supporting Staff
Target Groups Drivers, Office Management Secretaries, Records Management Officers, Receptionists, Office Assistants
Description
Fee 650000
Coordinator Lameck Sospeter Kashaija
Email: lameck.sospeter@tpsc.go.tz   Phone: +255764150179
Objectives
  1. Understand the concept and importance of mindset change for supporting staff.
  2. Identify personal attitudes and behaviours that affect service delivery.
  3. Apply strategies to develop a positive, service-oriented, and results-focused mindset.
  4. Strengthen teamwork, cooperation, and workplace relationships.
  5. Promote professionalism, accountability, and continuous self-improvement.
  6. Build resilience and a positive attitude in the workplace.