This Course Start at: May 4, 2026
, End at May 8, 2026
at DAR ES SALAAM
for 5 Days
| Name |
Public Service Protocol and Etiquettes |
| Target Groups |
Records Officers, Personal Secretaries, Office assistants, Drivers, and Receptionists
|
| Description |
Covers the formal protocols and etiquette expected of public servants in various official settings. |
| Fee |
650000 |
| Coordinator |
Musa Ligembe
Email: mussa.lugembe@tpsc.go.tz
Phone: +255623900043
|
| Objectives |
- Understand and apply the code of ethics and conduct in the Public Service.
- Grasp the principles of protocol and their importance in official settings.
- Learn the protocol of inquiry and how to use it effectively.
- Master proper introduction techniques for public service functions and ceremonies.
- Recognize national symbols and understand their significance.
- Familiarize myself with the official table of precedence and its application.
- Use correct official forms of address and titles in various situations.
- Plan and execute practical programme arrangements for official events.
- Understand proper seating arrangements for formal dinners and banquets.
- Navigate remunerations and gift policies in the public service context.
- Apply the golden rules of good business manners in professional settings.
- Develop skills for dealing with different types of people in face-to-face interactions.
- Learn appropriate ways of interacting with VIPs.
- Master etiquette for written communication, telephone conversations, and global dining.
- Improve my speaking etiquette for various official situations.
- Understand and follow appropriate dress guidelines for men and women in different contexts.
|
| Topics |
- Code of ethics and conduct in the Public Service
- Principles of Protocol
- Introduction during public service functions and ceremonies
- National Symbols and their Significance
- Official Table of Precedence
- Official Forms of Address and Titles
- Practical Programme Arrangements
- Seating at Formal Dinners and Banquets
- Remunerations and Gift Policies
- Golden Rules of Good Business Manners
- Dealing with different kind of People Face-to-Face
- Interacting with VIP
- Etiquette of the Written Word, Telephone and Global Dinning
- Speaking Etiquettes
- Dress Guidelines for Men & Women: When to Wear What
|
