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The United Republic of Tanzania
President's Office - Public Service Management and Good Governance

Tanzania Public Service College(TPSC)

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This Course Start at: Mar 23, 2026 , End at Mar 27, 2026 at TABORA/DODOMA for 5 Days

Course Details
Name Effective Managerial and Supervisory Skills
Target Groups Records Officers, Office Management Secretaries, Administrative Assistants and Office Supervisor
Description Develops effective managerial and supervisory techniques.
Fee 650000
Coordinator Given Simkwai
Email: given.simkwai@tpsc.go.tz   Phone: +255754320827
Objectives
  1. Demonstrate improved communication skills essential for effective administrative work, including verbal, written, and non-verbal communication.
  2. Manage official correspondence efficiently and implement an organized filing system to enhance information retrieval and office productivity.
  3. Apply effective planning and coordination techniques to streamline administrative tasks and improve overall office efficiency.
  4. Utilize time management strategies to prioritize tasks, meet deadlines, and increase personal and team productivity.
  5. Plan, organize, and facilitate productive meetings, including preparing agendas, managing discussions, and following up on action items.
  6. Apply problem-solving methodologies and decision-making frameworks to address administrative challenges effectively.
  7. Employ conflict resolution techniques and mediation skills to manage workplace disagreements and foster a harmonious work environment.
Topics
  1. Effective Communication Skills
  2. Official Correspondence and Filing System
  3. Effective Planning and Coordination Skills
  4. Time Management
  5. Meeting Management
  6. Problem Solving and Decision-Making Skills
  7. Conflict Resolution and Mediation.