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The United Republic of Tanzania
President's Office - Public Service Management and Good Governance

Tanzania Public Service College(TPSC)

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Application Closed! The application for this course is closed.

This Course Start at: Oct 5, 2026 , End at Oct 9, 2026 at MOROGORO for 5 Days

Course Details
Name Strategic Conflict Management and Negotiation Skills
Target Groups Head of Departments, Head of Sections, Head of Units, Senior Administrative Officers, Senior HR Officers, Community Development & Social Welfare Officers, Division Officers
Description
Fee 850000
Coordinator John Nzunda
Email: john.nzunda2@tpsc.go.tz   Phone: +255742927947
Objectives
  1. Understand the nature, causes, and dynamics of conflicts in the public service.
  2. Apply strategic conflict management frameworks and resolution techniques.
  3. Develop effective negotiation skills for reaching mutually beneficial agreements.
  4. Apply mediation and facilitation skills in workplace and community disputes.
  5. Promote a culture of dialogue, respect, and collaborative problem solving.
  6. Strengthen communication and interpersonal skills for conflict resolution.